Shared order timeline
Follow an order through its team handoffs.
Project brief / SaaS
Connected operations.
A shared order and approval workspace for a multi-branch distribution business.
Generated project artwork · Not an original application screenshot
SaaS architectureWorkflow designAPI integrations
Client name not published · Portfolio summary edition
01 / Feature & workflow overview
What the project focuses on.
Keep order ownership, approval decisions, and dispatch context attached to a shared record.
Branch-specific permissions
Separate access for teams in different branches.
Approval and exception queues
Surface decisions and exceptions that need review.
Customer status notifications
Keep customer updates tied to the order record.
Workflow at a glance
- STEP 01Order intake
- STEP 02Branch approval
- STEP 03Warehouse allocation
- STEP 04Delivery handoff
This overview communicates the project’s intended business flow; it is not a technical specification or original system diagram.
02 / Business context
The business objectives.
The project’s focus translated into practical goals for the people using it.
- Objective 01Staff could see the next owner without chasing messages.
- Objective 02Exceptions could reach the right branch before dispatch.
- Objective 03Customers could receive updates from the same order record.
Design considerations
- Define role permissions and account boundaries.
- Keep workflow decisions attached to their business records.
- Handle integration errors and exceptional handoffs clearly.