Dispatch calendar
Organize visits around technician availability.
Project brief / SaaS
Field service cloud.
Scheduling, mobile job records, and customer updates for a field-service operator.
Generated project artwork · Not an original application screenshot
Service SaaSMobile web UXAccounting integration
Client name not published · Portfolio summary edition
01 / Feature & workflow overview
What the project focuses on.
Connect office scheduling with site-level job records and completion review.
Technician work orders
Give each site visit a focused work record.
Visit evidence and sign-off
Capture completion context for office review.
Recurring service reminders
Keep recurring maintenance visits visible.
Workflow at a glance
- STEP 01Schedule a visit
- STEP 02Assign a technician
- STEP 03Record site work
- STEP 04Review completion
This overview communicates the project’s intended business flow; it is not a technical specification or original system diagram.
02 / Business context
The business objectives.
The project’s focus translated into practical goals for the people using it.
- Objective 01Dispatchers could assign jobs against current availability.
- Objective 02Technicians could record work at the customer site.
- Objective 03Billing staff could review completed jobs without retyping paper sheets.
Design considerations
- Define role permissions and account boundaries.
- Keep workflow decisions attached to their business records.
- Handle integration errors and exceptional handoffs clearly.