Seat and plan management
Clarify the relationship between plans and seats.
Project brief / SaaS
Subscription billing hub.
A subscription admin and customer portal that connects accounts, seats, and billing events.
Generated project artwork · Not an original application screenshot
Multi-tenant SaaSBilling integrationCustomer self-service
Client name not published · Portfolio summary edition
01 / Feature & workflow overview
What the project focuses on.
Keep subscription access, account changes, and payment-provider events understandable and consistent.
Invoice history
Keep past invoices accessible in account context.
Webhook reconciliation
Review payment events that need reconciliation.
Renewal and payment notifications
Communicate renewal and payment status changes.
Workflow at a glance
- STEP 01Manage account seats
- STEP 02Review plan changes
- STEP 03Reconcile billing events
- STEP 04Notify the account
This overview communicates the project’s intended business flow; it is not a technical specification or original system diagram.
02 / Business context
The business objectives.
The project’s focus translated into practical goals for the people using it.
- Objective 01Customers could manage routine account changes themselves.
- Objective 02Support could inspect the same billing state as the product.
- Objective 03Operations could review failed or duplicate provider events in one queue.
Design considerations
- Define role permissions and account boundaries.
- Keep workflow decisions attached to their business records.
- Handle integration errors and exceptional handoffs clearly.