Multi-tenant SaaSBilling integrationCustomer self-service
Project focus
A subscription admin and customer portal that connects accounts, seats, and billing events.
- Seat and plan management
- Invoice history
- Webhook reconciliation
- Renewal and payment notifications
Business objectives
- Customers could manage routine account changes themselves.
- Support could inspect the same billing state as the product.
- Operations could review failed or duplicate provider events in one queue.
Detailed delivery stories and measured results will be added when available.
Workflow at a glance
Keep subscription access, account changes, and payment-provider events understandable and consistent.
- 01Manage account seats
- 02Review plan changes
- 03Reconcile billing events
- 04Notify the account
WORKFLOW DETAIL
A closer look at the workspace.
A simplified interface visualization of the project’s focus. The original application’s screens are not published.
